Complaints

This notarial practice is regulated by the Faculty Office of the Archbishop of Canterbury. Their address is:

The Faculty Office
1 The Sanctuary
Westminster
London, SW1P 3JT
Telephone: 020 7222 5381
Emailfaculty.office@1thesanctuary.com
Websitewww.facultyoffice.org.uk

If you are dissatisfied about the service you have received from us please do not hesitate to contact Tarnjit Grewal, senior notary public at the Grewal Notary to resolve the matter. The principal rules which govern our practice are the Notaries Practice Rules 2009.

Complaints

This notarial practice is regulated by the Faculty Office of the Archbishop of Canterbury. Their address is:

The Faculty Office
1 The Sanctuary
Westminster
London, SW1P 3JT
Telephone: 020 7222 5381
Emailfaculty.office@1thesanctuary.com
Websitewww.facultyoffice.org.uk

If you are dissatisfied about the service you have received from us please do not hesitate to contact Tarnjit Grewal, senior notary public at the Grewal Notary to resolve the matter. The principal rules which govern our practice are the Notaries Practice Rules 2009.

Complaints – The Notaries Society

If we are unable to resolve the matter you may then complain to The Notaries Society, of which Tarnjit Grewal is a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.

In that case please write (but do not enclose any original documents) with full details of your complaint to:

Christopher Vaughan – Secretary of The Notaries’ Society
Old Church Chambers
23 Sandhill Road, St James
Northampton, NN5 5LH
Telephone: 01604 758908
Emailsecretary@thenotariessociety.org.uk
Website: www.thenotariessociety.org.uk

If you have any difficulty making a complaint in writing, please do not hesitate to call The Notaries Society/the Faculty Office for assistance.

Complaints – The Notaries Society

If we are unable to resolve the matter you may then complain to The Notaries Society, of which Tarnjit Grewal is a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.

In that case please write (but do not enclose any original documents) with full details of your complaint to:

Christopher Vaughan – Secretary of The Notaries’ Society
Old Church Chambers
23 Sandhill Road, St James
Northampton, NN5 5LH
Telephone: 01604 758908
Emailsecretary@thenotariessociety.org.uk
Website: www.thenotariessociety.org.uk

If you have any difficulty making a complaint in writing, please do not hesitate to call The Notaries Society/the Faculty Office for assistance.

Complaints – Legal Ombudsman

Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of six months weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman*, if you are not happy with the result:

The Legal Ombudsman’s contact details are:

Legal Ombudsman
PO Box 6806
Wolverhampton WV1 9WJ
Telephone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman:
– Within six months of receiving a final response to your complaint and
– Six years from the date of act/omission; or
– Three years from when you should reasonably have known there was cause for complaint (only if the act or omission took place more than six years ago).

The act or omission, or when you should have reasonably known there was cause for complaint, must have been after 5th October 2010.

*certain kinds of commercial entities are not eligible to make a complaint to the Legal Ombudsman – please refer to the Legal Ombudsman Scheme Rules or consult the Faculty Office.

Complaints – Legal Ombudsman

Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure or after a period of six months from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman*, if you are not happy with the result:

The Legal Ombudsman’s contact details are:

Legal Ombudsman
PO Box 6806
Wolverhampton WV1 9WJ
Telephone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman:
– Within six months of receiving a final response to your complaint and
– Six years from the date of act/omission; or
– Three years from when you should reasonably have known there was cause for complaint (only if the act or omission took place more than six years ago).

The act or omission, or when you should have reasonably known there was cause for complaint, must have been after 5th October 2010.

*certain kinds of commercial entities are not eligible to make a complaint to the Legal Ombudsman – please refer to the Legal Ombudsman Scheme Rules or consult the Faculty Office.